Quick FAQs
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- Can I create custom package types?
- Can I buy multiple shipping labels at one go?
- What kind of printer can I use to print the shipping labels?
- Can I refund a shipping label?
- My shipping label is printed on a white A4 size paper and is too big for the package. Should I reprint?
- How do I change the default dimension of the Shipping Labels?
- How do I set a different Payment Date on an Invoice?
- How long do you hold Void or Deleted SO or PO information?
- How do we handle Exchanges?
- How do I change a Finalized Sales Order back to Draft or Active?
- How do I see Void or Deleted Sales Orders?
- Can TradeGecko print Shipping Labels?
- Can TradeGecko manage Backordering only Workflows?
- How do I view my backorders?
- How do I see committed Sales Orders?
- Can I make order edits within Shopify/Amazon etc.?
- How can I backdate a Sales Order Shipment?
- How to edit invoices that are fulfilled?
- How to create Refunds?
- How do I Add or Remove Sales Order tags in bulk?
- How do I change the Tax Type on my Sales Order?
- How do I prevent duplicate Sales Order or Invoice numbers?
- How do I change my Invoice number sequence?
- How do I change my Sales Order number sequence?
- How do I create a Credit Note?
- How can I create a Preorder?
- How do I change the items on a Sales Order?
- How do I unvoid a Sales Order?
- How do I change an Active Sales Order back to Draft?