30-day extension: QuickBooks Commerce standalone (formerly TradeGecko) retires July 10
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Quick FAQs

Need help? We've got you covered with quick answers, and find out what others are asking too.

  • How does Sales Order/Invoice numbering work in QuickBooks Commerce?
  • Is it possible to take payment before an order has been Finalized?
  • How do I correct COGS on a Sales Order?
  • How do I mark an Invoice as unpaid?
  • How do I edit a Shopify Order once imported?
  • How do I set a different Payment Date on an Invoice?
  • How long do you hold Void or Deleted SO or PO information?
  • How do I handle Exchanges?
  • How do I change a Finalized Sales Order back to Draft or Active?
  • How do I see Void or Deleted Sales Orders?
  • Can QuickBooks Commerce print Shipping Labels?
  • Can QuickBooks Commerce manage Backordering only Workflows?
  • How do I view my backorders?
  • How do I see committed Sales Orders?
  • Can I make order edits within Shopify/Amazon etc.?
  • How can I backdate a Sales Order Shipment?
  • How to edit invoices that are fulfilled?
  • How to create Refunds?
  • How do I Add or Remove Sales Order tags in bulk?
  • How do I change the Tax Type on my Sales Order?
  • How do I prevent duplicate Sales Order or Invoice numbers?
  • How do I change my Invoice number sequence?
  • How do I change my Sales Order number sequence?
  • How do I create a Credit Note?
  • How can I create a Preorder?
  • How do I change the items on a Sales Order?
  • How do I unvoid a Sales Order?
  • How do I change an Active Sales Order back to Draft?

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