30-day extension: QuickBooks Commerce standalone (formerly TradeGecko) retires July 10
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QuickBooks Commerce Support
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Quick FAQs

Need help? We've got you covered with quick answers, and find out what others are asking too.

  • Can I add a Custom Unit of Measurement?
  • Do I have to sign a contract to use QuickBooks Commerce?
  • What's the recommended image size for Company Logos?
  • How do I add Sales Order terms to my documents?
  • Does QuickBooks Commerce send automatic emails?
  • Where can I set my user permissions?
  • How do I find out who has created or edited a Product?
  • Why am I receiving an error when uploading a Price List .CSV file?
  • How can I update an Account Owner?
  • How to remove or edit footer notes?
  • Why can't I update my credit card information?
  • How do I automate emails?
  • How do I update my prices in bulk?
  • Can I assign different currencies, price lists, discounts and payment terms?
  • How do I add more Sales Channels?
  • Can I add more Team Members/Users?
  • Is QuickBooks Commerce offered in multiple languages?
  • How to restrict my Team Members from accessing Price List?
  • How do I display the bundle components on my Pick List document?
  • How do I update my credit card details?
  • Can I have a free testing account before I sign up?
  • We are not using all the features on my plan, can I get a discount?
  • How to change the email of the account (not team members)?
  • What is a Bin Location?
  • How do I edit my documents?
  • How to change my primary/main email address?
  • How do I change User Permissions?
  • How do I add Stock Adjustment reasons?
  • How do I edit my email templates?
  • How do I add a new Tax Type?
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