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Quick FAQs

How does Sales Order/Invoice numbering work in QuickBooks Commerce?
Is it possible to take payment before an order has been Finalized?
How do I correct COGS on a Sales Order?
How do I mark an Invoice as unpaid?
How do I edit a Shopify Order once imported?
How do I set a different Payment Date on an Invoice?
How long do you hold Void or Deleted SO or PO information?
How do I handle Exchanges?
How do I change a Finalized Sales Order back to Draft or Active?
How do I see Void or Deleted Sales Orders?

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Can I make order edits within Shopify/Amazon etc.?

No, you cannot make edits to your sales orders in your sales channels. It will not sync over to QuickBooks Commerce.

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Related articles

How do I edit a Shopify Order once imported?
How can I backdate a Sales Order Shipment?
When I update Stock levels in Shopify, the stock levels are not being updated in QuickBooks Commerce.
How do I correct COGS on a Sales Order?
How do I mark an Invoice as unpaid?

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