You’ve found your niche, built a store, picked a theme, and installed a variety of Shopify apps and plugins to elevate your storefront but disappointed that it’s not working in your favor?
In many cases, installation is just as easy as you’d hope–it only takes a few clicks! Whilst most of these plugins work smoothly, some alter the way that the Shopify app store sends information to QuickBooks Commerce.
List of Incompatible Shopify Apps
We are constantly working to improve the performances of our product with most apps and plugins however, some are truly incompatible where the functionality is lost or compromised.
Using an incompatible app may adversely affect how products, sales orders, and relationships are imported and synced in QuickBooks Commerce.
Below is a table of some plugins that have been flagged as incompatible.
This list is not exhaustive and is updated based on our experience with customers that have reported issues.
|
Plugin Name |
Functionality |
Detected Issues (Incompatibility) |
|
|
1. |
Add up to 5 attributes per product to allow for further customization. |
Additional attributes are not synced to QuickBooks Commerce. |
|
|
2. |
Apply Quantity Price Breaks based on how many products a customer buys. |
May cause product duplication and stock level discrepancy between QuickBooks Commerce and Shopify |
|
|
3. |
Allowing store owners to easily provide multilingual storefronts |
Some translations may not be supported |
|
|
4. |
Allows merchants to sell products with additional customization by adding fields to the Variants page. |
Additional fields are not synced to QuickBooks Commerce |
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|
5. |
Specific pricing depending on the user that is logged into Shopify. |
May cause SKU duplication when orders are created |
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6. |
Customize a loyalty program with points, referrals, and rewards. |
Loyalty points and rewards applied to orders are not recognized and synced to QuickBooks Commerce |
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7. |
Automated sales tax treatment |
Some alterations of sales taxes may cause discrepancies in QuickBooks Commerce |