BigCommerce Integration - Beta Feature

The new TradeGecko integration with BigCommerce makes it easier than ever to manage your product prices, inventory, and automate the fulfillment of your orders from BigCommerce.

Benefits of integrating BigCommerce With TradeGecko

• Sync product details, variants, and images to your BigCommerce account
• Link TradeGecko products with your existing BigCommerce products by shared SKUs
• Easily reconcile revenue from BigCommerce sales using TradeGecko reports
• Set unique price & sync inventory tracked by TradeGecko with BigCommerce products
• Fulfill BigCommerce orders directly from TradeGecko

How to install BigCommerce integration on TradeGecko

For merchants who already have access to BigCommerce's Integration, we’re going to take you through the step-by-step process for selling on BigCommerce with TradeGecko. There are 3 steps we're going to cover:

Step 1: Prepare API information & products before adding BigCommerce on TradeGecko

Step 2: Import products to TradeGecko with the same SKUs used in BigCommerce stores

Step 3: Add the BigCommerce Store to your TradeGecko account

Step 4: Review your settings

Let's get started.

Step 1: Before adding BigCommerce on TradeGecko

1.1 Before you can start adding BigCommerce on TradeGecko, you need to login to BigCommerce.com, go to the Advanced Settings -> API Accounts and create an API key for TradeGecko

1.2: Create an API account with BigCommerce

• Reminder: You’ll need to be the store owner to be able to create an API account with BigCommerce.

1.3: Save the store hash from API path

1.4: Select the Modify option for Orders, Order Transactions & Products in  OAuth Scopes

This will give our app permission to access this information. You can customize how you want our app to modify your store product and orders further during the settings.

1.5: Save the Client ID & Access Token for your API account

Step 2: Import products to TradeGecko with the same SKUs used in BigCommerce stores

If you haven’t set up your products in TradeGecko yet, make sure all of the products in your BigCommerce store have been uploaded to TradeGecko with the same SKUs.

• You can use our CSV import tool or import products automatically from other sales channel such as Shopify.
• We recommend using unique SKUs system for your products so we can update the right product inventory, prices and orders to your BigCommerce store
• If you sell products in bundles, please use unique SKUs for your bundles. For example, if you have 3 variants and create a bundle from the 3 variants, you'll need 4 different SKUs for the variants and the bundle. 
• We will map Product Type in TradeGecko to BigCommerce's Product Category. If you have a complicated list of Categories, we recommend skipping Category Sync from TradeGecko. You can manage product categories in BigCommerce instead.

Step 3: Add the BigCommerce Sales Channel to Your TradeGecko Store

Once you have saved the API information from BigCommerce, it's time to add the BigCommerce Sales Channel to your TradeGecko store.

3.1: From TradeGecko, click here to start adding BigCommerce

3.2: Fill in your store information. The location selected will be your fulfilment location in TradeGecko for BigCommerce’s orders.

 

3.3. Copy your API information below from Step 1. You’ll need:

• Store Hash
• Client ID
• Access Token

3.4 Select the product sync settings to fit your inventory workflow for BigCommerce

Option	What it does
Sync Product Stock level from TradeGecko to BigCommerce	Once you have imported products with the same SKUs from BigCommerce to TradeGecko in step 2.0, TradeGecko will update BigCommerce products' stock levels when they change in TradeGecko
Sync Product Prices from TradeGecko to BigCommerce	Once you have imported products with the same SKUs from BigCommerce to TradeGecko in step 2.0, TradeGecko will update BigCommerce products' prices when they change in TradeGecko
Sync Product Images from TradeGecko to BigCommerce	Once you have imported products with the same SKUs from BigCommerce to TradeGecko in step 2.0, TradeGecko will update BigCommerce products' images when they are changed in TradeGecko
Sync Product attributes from TradeGecko to BigCommerce	For products matched between TradeGecko and BigCommerce by SKU, TradeGecko will update BigCommesrce additional product attributes such as sizes, weight. opt1.
Disable inactive product sync	When you delete product to inactive in TradeGecko, it won’t get updated to BigCommerce
Publish new products to BigCommerce	During the initial setup, we recommend you to skip this option temporarily. To get help on publishing new products to BigCommerce, email us at support@tradegecko.com If this option is selected, when you create new products in TradeGecko, they will be automatically published to your BigCommerce store. They will have the main category as the value of "Product Type" field in TradeGecko's Product. If you leave them empty, the default category for the published products will be "TradeGecko".

 

3.5. Price Mapping

If you select “Sync Product Prices from TradeGecko to BigCommerce” in step 2.5, you can map BigCommerce price list to an existing TradeGecko’s price list. TradeGecko will be the master of price and update prices changes to BigCommerce.

Reminder: If you want to create a new price list, you can do it on TradeGecko here and come back to change the settings later.

 

3.6. Order Sync:

You can easily customize how you want to manage orders from BigCommerce

Option	What it does
Import new orders	Import new orders from BigCommerce to TradeGecko for matched products. Make sure you already have the products in BigCommerce set up in TradeGecko beforehand.
Update BigCommerce Order Status From TradeGecko	This is recommended if you manage the fulfilment process in TradeGecko. If this option is selected, when you change the status of a BigCommerce Order in TradeGecko, we will push the updated status to BigCommerce. See notes below for more information
Update TradeGecko Order Status From BigCommerce	This is recommended if you manage the fulfilment process in BigCommerce. If this option is selected, when you change the status of a BigCommerce Order in TradeGecko, we will push the updated status to TradeGecko.

Reminder: If you select “Update BigCommerce Order Status From TradeGecko”, remember to add tracking code in your Shipment. We will need this information to update your order’s tracking id in BigCommerce.

 

Step 4: Review your Settings

After the integration onboarding, you can review and change your settings anytime from My Apps.

FAQ 

 

My sale orders haven’t been imported to TradeGecko

If you find a missing sale order, you can check if products included in your sales order have been created in TradeGecko. Once the products are created in TradeGecko with the same SKUs, the orders can be imported again.

If you have additional questions on BigCommerce, let us know here at support@tradegecko.com

Which field would TradeGecko use to for Product Category sync in BigCommerce?

The value you entered for Product Type in TradeGecko will be used as Product Category for products created in BigCommerce. If you don't enter any values in Product Type, a default category with value as "TradeGecko" will be used as the product category in BigCommerce.