How to Connect Joor to TradeGecko

Step 1: Connect TradeGecko to CartRover

Step 2: Connect Joor to CartRover

Joor Setup Guide

1. Please obtain your Joor API Token by contacting Joor Support.

2. Paste your Joor API Token into CartRover and click on Test button to verify the connection.

3. Please refer to Joor Settings below to complete Joor cart setup. 

CartRover Settings

Setting
Description
Default
Options

Joor Test Mode

When enabled, CartRover will talk to the Joor Sandbox and not affect any of your real data. Disabled
  • Enabled
  • Disabled

Joor Order Status

Only load orders with the selected Status from Joor. Approved Orders
  • Notes
  • Approved & Shipped Orders
  • Pending & Returned Orders
  • All Orders & Notes
  • Cancelled Orders
  • Approved Orders
  • Shipped Orders

Warehouse Code

Only load orders from Joor assigned to the specific warehouse. Leave blank to load orders from all warehouses.

This field is required in order to perform inventory sync.

To find your Warehouse Code, please go to your Joor Account Settings → Order Settings → Warehouses

   

Skip Empty Customer Code

Should CartRover skip orders without a valid customer record? Yes
  • Yes
  • No

Sync Product Details

Keep Product listings in Joor up to date based on WMS products? This only works if you are using a WMS/OMS that supports Product Detail Pickup. See the list here. No
  • Yes
  • No

 

Supported Sync Workflows:

1. Order Import

  • CartRover retrieves new orders from Joor
  • CartRover delivers orders to TradeGecko

2. Product Sync

  • CartRover retrieves product information from TradeGecko
  • CartRover delivers product information to Joor

3. Inventory Sync

  • CartRover retrieves inventory levels from TradeGecko
  • CartRover delivers inventory levels to Joor

Required Parameters

Credentials from Joor that need to be entered in CartRover. The setup guide will explain how to request/obtain:

  • API Token

Important Integration Notes

Before setting up this connection to Joor, please review these important notes to ensure the integration is successful:

  • If syncing Product data to Joor, please read: Joor Product Sync
  • Once an order has synced from Joor to your OMS/WMS, future order updates made in Joor will not update in the OMS/WMS automatically.

General Integration Guidelines

  1. Order IDs: Some warehouse management systems or other software have limitations on character types and length. Check with your provider and make sure that your order source is generating order IDs that are within those parameters. Cartrover provides a full Order Number in the field cust_po_no and a shortened but still unique order number in cust_ref.
  2. SKUs/Items/Product Codes: In order for any order interface to function properly, the SKUs in the order source must match the SKUs in your warehouse software. If your warehouse system does not recognize an incoming SKU, the order will be rejected. If the SKUs in the order source are different than the ones being used in your warehouse, then item aliases or promotional codes must be created for each corresponding item in your WMS.
  3. Initial Integration: When most new interfaces are configured and initiated, all recent open orders in the cart will be downloaded by CartRover. It is essential that all shipped orders are marked as closed/shipped in the cart/order source so that CartRover does not retrieve them.
  4. Test orders: It is highly recommended that all new integrations are verified by using test orders. This way it can be verified that item IDs and shipping codes are translating over correctly to your WMS.
  5. Basic Access Authentication: Each cart provides their own method of authentication. If you are hosting your own cart, do not turn on extra Basic Access Authentication or CartRover may not be able to access your cart's API endpoint (URL).
  6. Allow Incoming Traffic: CartRover uses the following IP addresses which you may need to whitelist: 50.18.194.14, 54.241.171.180
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