Vend - Integration Sync Guide

With the Vend integration, the following sync workflows are supported:

Order Sync:  Vend → TradeGecko

  • Pick up New Orders from Vend
  • Orders will be synced between Vend & TradeGecko based on Location/Warehouse as a one-to-one relationship.

Sync Frequency: Real Time pickup of order data from Vend (Vend Webhook) with a sweeper script to pick up any missed/failed webhooks. New Orders created in TradeGecko within 5 minutes.

Data Fields:

  • Customer name/address
  • Item list
  • Sales price
  • Item skus
  • Item quantities
  • Payment type mapping
  • Tax code mapping
  • Shipment Sync:  None

Inventory Sync:  TradeGecko → Vend

  • Compare TradeGecko and Vend inventory levels > Adjust Vend
  • inventory levels to match TradeGecko as required.
  • Inventory levels will be compared on a Location-by-Location basis.

Sync Frequency:  

  • Hourly or half-hourly pickup of inventory adjustments from TradeGecko > CartRover > Vend will keep track of sales and automatically deduct sales in between syncs

Data Fields:

  • Item Quantity Available
  • Item Quantity On Hand
  • Price

Product Sync:  TradeGecko → Vend

  • Compare product list between TradeGecko and Vend. Create new product in Vend if one does not exist.
  • Note: Bundle items with components not identified in scope

Sync Frequency:

  • Hourly or half-hourly pickup of new/updated products from TradeGecko

Data Fields:

  • Parent Product or Variant Product
  • Name
  • Description
  • Tags
  • Product type
  • Supplier
  • Brand
  • Image(s)
  • SKU
  • Pricing (Regular & Sales price)
  • Supplier Code 

Return Order Sync:  Vend → TradeGecko

Monitor Vend orders for the following status changes:

    • VOIDED
    • RETURNED
    • Then Update TradeGecko with the new order status and payment information.

Sync Frequency:  

  • Within 5 minutes 

Inventory Stock Adjust.:  Vend → TradeGecko

  • Pickup STOCKTAKE records from Vend Consignments
  • Pass any adjustment records back to TradeGecko by creating a stock adjustment

Sync Frequency:

  • Up to every 5 minutes.

 

Action

Platform of creation

Resulting transaction

Notes

Create a New Product

Vend

This Does Not create a new product in TradeGecko.

 

TradeGecko

This creates a new product in Vend.

 

Delete a Product

Vend

This Does Not delete the TradeGecko product.

This does not delete the product on TradeGecko.

TradeGecko

This Does Not delete the Vend product.

 

Update a Product

Vend

This Does Not update the TradeGecko product.

 

TradeGecko

Updates the product information on Vend

 

New Order

Vend

This creates a new order on TradeGecko

The order status is configurable in CartRover settings. By Default, order come in as Finalized, Invoiced and automatically becomes Fulfilled.

TradeGecko

Does not create an order on Vend

 

Update an Order

Vend

Only Voids and Returns status updates sync back to TradeGecko.

Adding line items to an order on TradeGecko does not update the order on Vend or Vice Versa

TradeGecko

Order updates don't sync to Vend

Delete an order

Vend

This deletes the order on TradeGecko.

 

TradeGecko

Does not cancel the order on Vend

 

Update Stock Levels

TradeGecko

This updates the stock levels on Vend.

Note

If you update stock levels on Vend, the updates will sync to TradeGecko by creating a stock adjustment.

Update Prices

TradeGecko

This updates the price on Vend.

 

New customer

Vend

This creates a new customer in TradeGecko when an order is placed

 

 

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