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WooCommerce Channel Listings

Shafrena Sapari
  • Updated

The Channel Listing feature for the TradeGecko-WooCommerce integration provides you with a list of all the products from your WooCommerce store. This list will display products that are on both your store and inventory and will also show products that are on your store but not linked to any product in your TradeGecko inventory.

To view your WooCommerce Channel Listings go into the Products Section of your WooCommerce Integration on TradeGecko.

woo_channel_listing.png

There are four scenarios you will encounter with Channel Listings. These are

  • Linked with no errors
  • Linked with errors
  • Unlinked
  • Not found in TradeGecko

Linked with no errors

If a product is linked with no errors to a variant, this means that the product exists on WooCommerce and on TradeGecko. You can either Unlink or Unpublish the product, or you can compare the product between WooCommerce and TradeGecko.

Note
Unlinking a product means that the product on WooCommerce and on TradeGecko will be treated as separate products from then on. Changes made on either end will not be synced.
Warning
Unpublishing a product means that the product will be removed from your WooCommerce store and from that point will only appear in your TradeGecko inventory.

Comparing your products means that you can view the components of the products on either end. You can also decide to Unlink or Unpublish from this page as seen below.

Linked with Errors

If a product is linked with Errors the Error column in your listing will display the text, “Show Error”

To view the nature of the error hover your cursor over “Show Error”. The error message will appear.

Go into your Error Logs to resolve the error.

You can use the ”See all products with errors” filter at the top of your page to view only the products that contain errors. This eliminates the need to search through your entire Channel Listing for errors

Note
When you use the filter it is important to remember that only the errors on that page of your inventory will be shown. Therefore if you have 3 pages of inventory, click through all three pages to cover all errors.

Unlinked

If a product is Unlinked, this means that changes made on Woocommerce and on TradeGecko will not be synced. Click the Resolve button and the following popup will appear

You can create a link and thereafter, changes will be synced.

Note
Once you have finished your initial WooCommerce integration installation it is important to come to your Channel Listings to ensure that all your products are linked.

In order for products to be linked they must have the same SKU on both platforms.

You can use the ”See all unlinked products” filter at the top of your page to view only the products that are not linked. This eliminates the need to search through your entire Channel Listing for unlinked products.

Note
When you use “See all unlinked products the filter” it is important to remember that only the unlinked products on that page of your inventory will be shown. Therefore if you have 3 pages of inventory, click through all three pages to cover all unlinked products.

Not Found on TradeGecko

If a product is not found on TradeGecko, you will need to import the product from WooCommerce into TradeGecko.

Before doing so, it is important to make sure you do not have the item in your inventory under a different SKU. This is to avoid creating duplicates.

If you need to import the product, Click on the Resolve Button and the following popup will appear.

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You will need to input the Initial Cost. Once you have done so click on Import Product.

Note
Please feel free to contact our support team if you have any questions.

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