Shopify- Settings

In this article:

1. Enable Shipping Notifications to your Shopify Customers

Fulfilling sales order on TradeGecko

If you want your customers to receive an automated mail when their order has been shipped, you can do so by enabling shipping notifications via your Shopify Channel Settings page. Go to My Apps> Shopify> Settings, check the box named “Send automatic shipping emails via Shopify”.


Once this option is enabled, Shopify will automatically send a shipping notification to the customer when you fulfil an order on TradeGecko.

If you fulfil sales order on Shopify, Select "NOTIFY CUSTOMER OF SHIPMENT - Send shipment details to your customer now" on Shopify, the order will sync to TradeGecko as Fulfilled but TradeGecko will not send a duplicate email notification of shipment to your recipients

2. Disable future sync of Product Description

If this option is enabled, your product description will no longer be synced from Shopify and vice versa. However, existing product descriptions will still remain.

3. Set a Custom Internal Name for your Shopify Store

If you have more than one Shopify store integrated with your TradeGecko account, it might be useful to name them with unique identifiers to avoid mixing up stores.

Do set up a unique store name for internal use, go to your Shopify Settings Page.

Fill in the field for Channel Name. Save the changes. You should see the change in name reflected on your app side-bar.


4. Select Sync mode

Default mode: two way sync for all product and stock updates.

Price and Stock Level mode: TradeGecko does not touch attributes other than price and stock level.

Orders only: Only orders will be synced. Changes to products and stock levels will not be synced.

5. Import your Shopify customers as either consumers or business customers.

When an order comes into TradeGecko via your Shopify store a relationship will automatically created on Tradegecko using the customer information on the order.

You can choose the type of relationship you want these customers to come in as; either as consumers or as business customers.

To set this up, go to your Shopify Settings page and scroll to the dropdown box name “ Import customers as”. Select the customer type and then save the changes.

Relationships created from new orders coming through shopify will reflect your chosen customer type.

6. Assign orders from different Shopify locations to specific TradeGecko locations

If you have multiple Shopify locations you may need different Shopify locations to be assigned to different locations on TradeGecko. To link a specific store to a specific location go to your Shopify Settings Page.

Scroll to the sections listing your Shopify locations. You will be able to match each store location to a TradeGecko location.

Save the changes.

Orders coming in will be automatically assigned to the TradeGecko locations you specified.

7. Set the retail price list to sync with your Shopify store

Changing these Price lists will overwrite all of the existing prices on your store. Make sure you are already managing all of your pricing in TradeGecko before making these changes.

To set a price list on TradeGecko as your Retail price list on Shopify, go to the Shopify Settings Page and scroll down to the Price List section.

Before you can link a price list to your store you need to set up that price list on your TradeGecko account first.

Select the price list from the dropdown options and then save the changes. Changes made to this price list on TradeGecko will be updated on your Shopify store.

8. Set up the Compare At price list to sync with your Shopify store.

Shopify’s Compare At Price refers to the price of an item on your Shopify store front when it has been discounted.

To set up Compare At Prices for your products you will first need to to set up a Price list with all of the compare at prices. 

Once you have set up your Compare At price list. Go into your Shopify Settings on TradeGecko. You will see a section for your Price List Settings.


You can update both your Retail Price List and your Compare At Price List from the dropdown boxes.

If you choose not to sync a Compare At Price List, your Compare At Price on your Shopify account will be $0.00. No value will be displayed on your store.

You can also set up Compare At price at the variant level. To do so, go into your Inventory and select the variant you want to set up the Compare At price for.

Here, you can input the price for this variant in your Compare At Price List and then save it.

The Compare At price for this Variant will then be updated.


Further details on Shopify stock locations
For further information on how to stock location settings can affect your Shopify integration please see this article.
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