If you have created backorders for your sales orders, you will need to track the status when you have received all of your products.
Click on the Sales Orders tab on the main navigation bar and then filter to 'Backorder' on the top menu bar.
First, go into the sales order that you have created a backorder for. On the right-hand side of the sales order, you will see the field displaying the purchase order you are waiting to receive. If there is more than one purchase order, they will be displayed here too.
Next, select the purchase order listed and receive your products. Click on the 'Receive All' button.
Once you have received your products, they will be reflected in the Sales Order. 🧾
Alternatively, you can use the filters under Sales Orders to view the orders that are ready to be shipped.
Go to your Sales Order and click on 'Add Filter'. From the dropdown box, select 'Shippability Status'. Then set the filters for Shippable or Partially Shippable.
You can now view the orders that are ready to ship or are waiting to be received. 📦