What Version of Magento do we support?
- QuickBooks Commerce supports version 1.9.x
What do I need to do before setting up QuickBooks Commerce-Magento to import my Magento store products into QuickBooks Commerce?
Before setting up your products from Magento into QuickBooks Commerce, ensure that:
- All product SKUs are unique
- All simple products only belong to one configurable product
- All simple products have the following product attribute:
- name (General)
- SKU (General)
- description (General)
- price (Prices)
- quantity (Inventory)
- Under “System > Configuration”, then under “General > Web”, the base URL (secure/unsecured) is correctly set to your website domain.
- A QuickBooks Commerce XML/RPC SOAP user is created.
What do I need to do before publishing my QuickBooks Commerce inventory to my Magento store?
We recommend you do a few things to your inventory:
- Perform a Stock Take of your entire inventory so Magento gets the correct stock levels.
- Add Prices for all QuickBooks Commerce Variants you want on Magento.
- Check that all of your Variants have SKUs.
- If you have enabled Category Management, we recommend you update the Product Types on your Products.
How does QuickBooks Commerce match products from Magento if I choose to “Match My Products”?
What happens when I choose to publish Product and Magento already has the SKU?
If you attempt to publish a variant from QuickBooks Commerce to Magento and the SKU already exists on Magento, the link will still be created without any duplicates on the Magento Store.
Can I set multiple price lists for the same Magento Channel but different Magento Store/Website?
Scenario: You have a single Magento server/installation (Single Magento Admin) and have set 2 websites within the Magento installation. You have set up a single QuickBooks Commerce-Magento Channel connected to Magento. You now require different price lists assigned to each website.
QuickBooks Commerce does not support setting multiple price-\ lists for the same sales channel. If different price list is required, You will install 2 separate Magento channels on QuickBooks Commerce.
Can I publish a QuickBooks Commerce Product as a Magento Configurable Product?
QuickBooks Commerce does not publish QuickBooks Commerce Products on Magento. QuickBooks Commerce only publishes variants as Magento simple products.
If you need to have a configurable product on your store after publishing multiple QuickBooks Commerce variants, go into your Magento Admin, create a configurable product and add the published simple products as associated products.
What Magento product attributes does QuickBooks Commerce import when I perform an import/match?
SKU, name, description, stock level, price, images.
What Magento product attributes does QuickBooks Commerce update to Magento when I update a published variant on QuickBooks Commerce?
Name, price, weight, stock level (if manage stock is enabled)
What happens when there’s an update of order status on Magento?
When a Magento order is ‘canceled’ on Magento, QuickBooks Commerce will update the QuickBooks Commerce order status to ‘canceled’.
When a Magento order is fully invoiced on Magento and the same QuickBooks Commerce order is not fully invoiced, QuickBooks Commerce will import the latest Magento Invoices.
When a Magento order is fully shipped/fulfilled on Magento and the same QuickBooks Commerce order is not fully fulfilled, QuickBooks Commerce will import the latest Magento Fulfilments.
Are Orders which are in Processing Stage in Magento, imported into QuickBooks Commerce?
Processing Orders on Magento are imported into QuickBooks Commerce as “Finalized” orders. It might take a while for the sales order to sync but once it is done, you will receive an email from QuickBooks Commerce to notify you.
However, orders, where Variants are not marked as 'Sellable', will be the cause of orders not importing into QuickBooks Commerce.
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