Magento Error Logs

Magento Logs

Sometimes things do not go according to plan! If you ever notice something not syncing between Magento or QuickBooks Commerce, we recommend you check the logs. 

So what do the messages all mean and how do you fix the issues?

Magento:: SkuMissing

A variant cannot be synced with Magento because it is missing an SKU.

• To fix this, please add an SKU to the variant in QuickBooks Commerce.

Magento:: PriceMissing

A variant cannot be synced with Magento because it has no price on the selected price list. 

• To fix this, please add a price to the variant in the QuickBooks Commerce price list you have selected to use in Magento (which if not set will default to retail).

Magento::RecordNotFound

An order cannot be imported from Magento - one of the Order Line Items does not exist in QuickBooks Commerce or does not have the right SKU in order to be matched. 

• To fix this, please add a variant in QuickBooks Commerce with the correct SKU or add the SKU to the correct variant.