TradeGecko, the leading choice of inventory management software for many online sellers, integrates with ShipStation, a web-based eCommerce shipping platform to form a marvelous cloud to cloud solutions for further business operations efficiency and productivity.
Integrate TradeGecko with ShipStation to speed up order processing and fulfillment effortlessly. At the end of the day, online shoppers are after the shopping experience you provide, not just the product. So efficient shipping counts.
Integrating TradeGecko with ShipStation:
Follow these 4 steps to becoming an operations guru!
Step 1 of 4:
Authorize the connection
Go to https://shipstation.tradegecko.com and authorize the integration to talk to your TradeGecko account.
You will be re-routed to a new page generated with details on a; Username, Password, and URL to Custom Page.
You will be needing the details below to complete your integration successfully so do not close this tab/window.
Step 2 of 4:
Create a new ShipStation Marketplace
In a separate tab, log in to your account and go to your ShipStation settings page.
Click on the Connect a Store or Marketplace button.
A pop-up will show you an array of available stores or marketplaces. Scroll down and select 'TradeGecko’.
Step 3 of 4:
Fill in the account details
Copy the fields for ‘Username’, ‘Password’ and ‘URL to Custom Page’ from the initial tab/window as mentioned in Step 1 into here.
Click on ‘Test Connection’ to make sure the details are correct. At best, you would see this:
Now, click on the ‘Connect’ button.
The default settings need not be changed as they have been preset to provide the best user-experience upon integrating TradeGecko with ShipStation.
Step 4 of 4:
Configure your integration
Under the Store Settings tab, set your ‘Store Name’ to ‘TradeGecko’.
You can explore the rest of the options, but at this stage, it’s best to leave them as they are, and move on to ‘Save Changes’.
Congratulations - you’re done! 🎉
After you've completed the above steps, you should now see ‘TradeGecko’ in your Store Setup tab. Next, go into your ShipStation account, click on the ‘Refresh’ icon from the top navigation bar, and it will start pulling through the orders right away.
ShipStation only pulls in Sales Orders once they have been ‘finalized’ in TradeGecko.
Things to note 📝
- ShipStation does not allow partial quantities (i.e. 2.5 units) in order line items, so make sure that you use whole numbers when creating orders in TradeGecko that you want to ship via ShipStation.
- Any discrepancies in Shipping costs between TradeGecko and ShipStation will be ignored, thus shipping costs should be fulfilled using the shipping costs in TradeGecko. Any discrepancies between the numbers will need to be manually handled by customers in their accounting software.
- ShipStation requires a valid country code for shipping and billing addresses. The integration will attempt to map country names to country codes, but if a valid mapping is not found, we will default the country to your TradeGecko account's default country.