Adding and deleting images from products

TradeGecko currently saves images at the variant level, where each variant has an associated image(s) that are privately assigned and are not available for use with other variants.

After choosing to manage images at the product level, images are saved to the product, rather than to each individual variant. They can then can be attached to multiple variants within that same product.


Due to the previous requirement of uploading images directly to each variant, if you needed to upload the same image to multiple variants, choosing to manage images at the product level will mean that each image will be moved to the product level. This will result in duplicate images when viewing a product's images.

If you choose to delete the duplicates, you'll need to reassign the remaining image to your variants. This article has further details on that process.

If you are experiencing any issues please contact us.

Adding images

Before uploading images, make sure the Color Space and Color Profile should be in RGB. Images in different format such as CMYK is causing issues with your PDF documents (e.g. Tax Invoice, Sales Order and etc.) where the images looked stretch or is not rendering properly. You can correct the format using Photoshop or any image editor. 

To add images to a product, navigate to Inventory > Products > Product Name, then select the Images tab.


From here, you can see any images already saved to the product, add more images, or delete existing images.

There are two methods of adding a new image:

Firstly, you can select either a single or multiple files on your computer, then drag and drop them into the area labeled Drop files here to upload.


Secondly, you can click the Upload Images button to towards the upper right corner of the screen to open your computer's file selection options. Again, a single or multiple images can be selected for upload.

Further details on assigning each image to the product's variants can be found in this article.

Deleting Images

Caution for Shopify users
Deleting a product image within TradeGecko will also delete the image from Shopify. If the product image was previously attached to a variant, it will be removed from the variant potentially leaving it without an image.

To delete an image from the product, click to select the image (multiple selections can be made), then click the Delete Images button towards the upper-right corner.


A warning will now be displayed advising that deleting an image from a product you may also remove that image from multiple variants if it has already been attached to them.


If you are happy to proceed, click the red Yes, Delete Images option to delete the images.

Alternatively, if you'd prefer to detach an image from a variant without deleting it, further details can be found in this article.

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