Setting up your TradeGecko Payments account

Once the merchant successfully sets up TradeGecko Payments, all invoices will have a "Pay Invoice" button. Buyers will be able to pay directly from the invoice via TradeGecko Payments. You can also create and send these invoices in bulk via the Sales Order section.

Note
TradeGecko will not allow payments for businesses in financial services, IP infringement, regulated or illegal products and services, deceptive practices and other prohibited businesses. Some examples, but not exhaustive, are counterfeit goods; marijuana dispensaries; sale of tobacco, e-cigarettes; weapons and munitions; gunpowder or explosives and more. If you are uncertain as to whether your business is a Prohibited Business, or have questions about how these requirements apply to you, please contact us.

Only the primary owner of the TradeGecko account can set up TradeGecko Payments account and edit its settings. Go to ‘Payments’.

paymentsetup.png

Check the box to agree to TradeGecko Payment Services Agreement. Click ‘Set up TradeGecko Payments’.

Step 1: Primary Country

Please select the primary country of your business. This is usually where your business is located at. For example, if your company is registered in Singapore and accepts payments to and from a bank account in Singapore, please select Singapore.

set up tradegecko payments account select country

Step 2: Business Details

Next, provide your business details - business name, business registration details and address.

submit business registration details

Step 3: Business Representative Details

Please provide your business representative details for verification. The registration may differ with different countries, e.g. using the Last 4 Digits of Social Security Number for United States whereas using the Last 4 Digits of NRIC/FIN in Singapore.

input business representative details

Step 4: Connect to Bank Account

Select a bank account. This option differs based on location of businesses due to differences in bank practices of the country.

connect bank account

Step 5: Review Details

Ensure that all your details are correct.

review details
successful setup

You have set up your TradeGecko Payments account. You can choose to go back to payment or proceed with additional verification.

Step 6: Verification

Additional verification is required when your transaction amount exceeds a certain volume. This will prevent you from transferring money to your account until you are verified. For more details on how to submit additional verification, why it is required and more information, click here

To submit additional verification for TradeGecko Payments:

Input your personal identification number and upload a scan of your ID Card. Please ensure that you provide a colour copy scan which is clear and does not cover your photo on the ID. Note that verification could take anywhere from a few minutes to a day, depending upon how readable the provided item is. 

additional verification
successful submission

Once you have submitted your information, you can go back to the payment dashboard and settings where you will see all your payment details.

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