Note
With effect from 23 Sept 2020, Xero Integration's help documentations will only apply to existing customers or prospects that have created trials before said date.
Returns sync with Xero Accounting software. When orders are returned, QuickBooks Commerce pushes a credit note for accounts integrated with Xero.
This credit note/credit memo is only intended for accounting purposes on Xero. Here's an example of what a credit note looks like in QuickBooks Commerce:
Sample of how a QuickBooks Commerce's Credit Note syncs to Xero Credit Note
Example: After Approval in Xero, Awaiting Payment status
The table below shows how elements of a Credit Note sync over to a XERO Credit Memo.
For more information on how to create a return on a sales order in QuickBooks Commerce, click here.