Handling recalls for batch tracked inventory

In the event you need to recall a batch of stock, you can immediately find the relevant information by going to Inventory > Batches.

Select the batch that you need to recall.

You will be able to see which sales orders, purchase orders, stock adjustments, stock transfer, shipments and returns this batch is linked to.

Here, you can click into the sales order to view the full details of the sales order and your customer contact information. Once you have identified the issues with this batch, you can view supplier information by going to purchase orders and contact your supplier quickly. Use the stock adjustments and stock transfer tabs to view your stock movement and locate where this batch of stock is at.