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Question
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Answer
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| Batch tracking with composite variants | Batch & Expiry Tracking will not be compatible with composite variants as the nature of the workflow impedes tracking currently done. |
| Batch tracking with pack sizes | Batch & Expiry Tracking is not currently compatible with pack sizes. |
| Can I do a stocktake on batched products? | Yes, our stocktake tool supports batch tracked variants, to find out how, click here. |
| Can a batch be assigned when I create a sales order? | Yes, you can now assign batches during the creation of the sales order. Click here to find out more. |
| Can a product/variant be both batch tracked and serial number tracked? | No, batch tracking and serial number tracking are mutually exclusive. It can only be batch tracked or serial number tracked. |
| Can two products have the same batch number? | Yes, batch numbers are only unique within the same product or variant. |
| Can you have more than one expiration date per batch? | No, but you may have multiple expiry dates per product or variant of course. |
| Can you turn a batch tracked product back into a normal product? | You may only do so if there are no batch numbers associated to the product or variant. |
| How many characters can a batch ID have? | There is no limit on the number of characters a Batch ID could have. |
| Will BESN support FIFO accounting? | BESN will certainly help you fulfill your orders in a FIFO or FEFO (first expiry) logic however for accounting it will continue to use MAC as the costing standard. |
| How can we disable Batch Track on products which have past stock trail? | Please contact us for this request as it can only be done backend. Note: To disable Batch Tracking would mean removing any past stock trails, stock batches and stock trail reservations. |
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