Configuring your DNS Settings for your Custom domain

Custom Domains are available to customers subscribed to the Business plan and above (on new pricing plans).

CNAME record

A CNAME record is a DNS record that points your subdomains to another domain. In this case, you will want your CNAME record to point to

You will need to redirect every subdomain you want to use to your custom domain ( You can do this by editing your DNS settings to add a CNAME record for each of your subdomains.

To setup a subdomain:

1. Log in to your account with your domain provider. (e.g. GoDaddy, Namecheap, Bluehost, Network Solutions etc.)

2. Find your DNS settings usually located at your account admin panel, your domain management area, DNS configuration, or similar.

3. Open the settings and view your current DNS records. Each entry should show:

  • an original location (often listed in a column called Name, Host, or Alias)
  • the type of the record (for example, CNAME)
  • the destination the record is pointing to.

4. You need to add a CNAME Record or update an existing one.

5. The admin panel might feature drop-downs or editable fields, or you might have to check boxes or edit a table. You need to make sure the three components of the record are set.

6. Enter the original location for the pointer. In this case, it is your subdomain prefix. You can use any prefix you like, for example:

  • blog
  • store
  • b2bstore

7. Use the existing entries as a guide, or follow your provider's instructions:

  • Enter as the destination. The field or column that you have to type into might be called something like Value, Points to, or Destination.
  • If you see a TTL field and you can edit it, set the TTL to 30 seconds (or the smallest value allowed)

8. Save the CNAME Record

9. Check that your CNAME record has been set correctly as each domain provider displays their DNS records in different ways.

TXT Record

A TXT record is a record that allows you to add additional information to a named service. Add a TXT record by following the steps below so that TradeGecko can verify your ownership of the domain and activate your custom subdomain for your B2B eCommerce store.

1. Log in to your account with your domain provider. (e.g. GoDaddy, Namecheap, Bluehost, Network Solutions etc.)

2. Under the domain you wish to manage, click on Action/Manage DNS Records or similar options. For different domain providers, TXT records can also be found under Zone File Records, or Advanced DNS. Check with your domain provider and edit to make changes.

3. Click Add and select TXT from the menu of record types.

4. Complete the fields:

  • Host: Name as listed on TradeGecko (e.g.
  • TXT value: to be copied from TradeGecko website
  • Select how long the server should cache the information, also known as TTL.

5. Click Save.

This article is a generic guide for you to configure your DNS settings. If you have purchased your custom domain from one of the common domain providers, you can find specific instructions to help you. 

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