Domains Glossary & FAQ

Custom Domains are available to customers subscribed to the Business plan and above (on new pricing plans).

Here are explanations for the different terms you may encounter when setting up your custom domain:

Domain Glossary 

Domain name

A domain name is the identification for one or more IP addresses. Domain names make it easier for Internet users to visit websites. For example, in the URL is the domain name.

Domain provider

A domain provider is a company that registers your domain name for you for a fee. It is also sometimes known as domain registrar or domain host.

Root Domain

A root domain is the main portion of your URL, usually followed by a top-level domain (TLD) extension (e.g. .com, .net, .org) at the end. An example of a root domain is


A subdomain is connected to your root domain with a prefix, which comes before your root domain. For example, in the URL, is the root domain and store is the subdomain. Using subdomains can help to organize your website and make it easier for visitors to find the information that they need.

Domain Name Servers (DNS) Records

DNS records are files that tell the DNS server which IP address each domain is associated with, and how to handle requests sent to each domain. There are 2 records that you might need to edit for your TradeGecko B2B eCommerce store -  TXT record and CNAME record.

CNAME record

A CNAME record is a DNS record that points your subdomains to another domain. In this case, you will want your CNAME record to point to your custom domain (e.g.

TXT Record

A TXT record is a record that allows you to add additional information to a named service. 


Frequently Asked Questions (FAQ) 

1. If I have already registered my B2B store previously, can I still use the old URL to access my store? 

Yes. The old URL will still work if your customers have bookmarked it. They will simply be redirected to the new link. If you wish to promote your new custom domain you will need to do so outside of TradeGecko (e.g. email). 

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